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Visitor
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Registered: 4 weeks ago
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EndNote X9 MacOS Big Sur Beta compatibility issue

Hello,

 

I am currently running the latest version of EndNote (X9) on the public beta of MacOS Big Sur (20A5354i), however, EndNote does not seem to be working properly. The application does install, and shows up in MS Word properly, but I am uanble to open the standalone application window from the dock, neither when clicking "Go to EndNote" in MS Word.

 

Is this a known issue/does anyone have a workaround? I am willing to opt into beta testing if that's a possibility.

 

I am required to use EndNote for my school so any help is appreciated.

 

Many thanks!

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Administrator
Posts: 759
Registered: ‎06-04-2008
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Re: EndNote X9 MacOS Big Sur Beta compatibility issue

We are unable to support EndNote on beta or pre-release versions of any operating system. It is very common for operating system betas and pre-releases to be lacking in full feature functionality, so we would not be able to guarantee compatibility. We would suggest that you roll back to a supported operating system at this time.

Best Regards,
Tony M.
Clarivate Analytics

Product Specialist
Phone: +1 800 336 4474
clarivate.com
Visit Customer Service – Get Help Now at https://support.clarivate.com for all your support needs.