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Frequent Contributor
Posts: 75
Registered: ‎08-04-2011
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Re: EndNote X9 extremely slow on MacOS 10.13

This has been a problem dating back to X8 and despite a lot of emails with tech support and a ton of posts from many of us on this forum, we have been met with either ineffective instructions or, more disturbingly, silence. I finally gave up and like the previous post, went to Bookends and haven’t looked back. Just sorry I hadn’t done that sooner by a year or so. It isn’t cloud syncing. It isn’t solved by creating a new library. Hell, it wasn’t even solved with their new pricey upgrade (I tried their trial and it has the same bugs as X8 and isn’t yet 64-bit).

 

 

New User
Posts: 4
Registered: ‎05-19-2019
1 Kudo

Re: EndNote X9 extremely slow on MacOS 10.13

I agree, I should have read this trail, before I bought EN, it is pretty much a flop (OS 10.14.4)

It is so slow that it is of no use at all.

Are there alternatives that work on a Mac?

 

 

 

New User
Posts: 4
Registered: ‎05-19-2019
1 Kudo

Re: EndNote X9 extremely slow on MacOS 10.13

I agree, I should have read this trail, before I bought EN, it is pretty much a flop (OS 10.14.4)

It is so slow that it is of no use at all.

Are there alternatives that work on a Mac?

 

 

 

Frequent Contributor
Posts: 75
Registered: ‎08-04-2011
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Re: EndNote X9 extremely slow on MacOS 10.13

Yes there are. I can’t mention them without getting kicked out of this forum, sadly, but an online search will help you. Find what works best for your individual needs. I did..

New User
Posts: 1
Registered: ‎05-30-2019
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Re: EndNote X9 extremely slow on MacOS 10.13

thanks

LN
New User
Posts: 2
Registered: ‎01-13-2021
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Re: EndNote X9 extremely slow on MacOS 10.13

I am in the process of ordering licences of EndNote for my research group. 

 

I just installed a trial version of EndNote X9 on my MacBook Pro (15-inch, 2018) with 2.9 GHz 6-Core Intel Core i9, and contains 16 GB 2400 MHz DDR4.

EndNote is already crashing and showing signs that will be super slow.

 

 

New User
Posts: 2
Registered: ‎01-13-2021
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Re: EndNote X9 extremely slow on MacOS 10.13

I'm in the process of ordering several licences of EndNote for my research group.

 

I just installed a trial version of EndNote X9 on my MacBook Pro (15-inch, 2018), which has 2.9 GHz 6-Core Intel Core i9 and a memory of 16 GB 2400 MHz DDR4.

 

EndNote is already slow and crashing, thus not giving a good first impression.

User
Posts: 6
Registered: ‎11-11-2020
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Re: EndNote X9 extremely slow on MacOS 10.13

Yes, unfortunately EndNote for the past two major version upgrades seems mostly to have been abandoned as far as performance issues are concerned. They make a couple of aesthetic changes, slap a new version number on it, and try to charge folks a hefty pricetag for it. What is worse, some people who have purchased EN 20 have said they've actualy begun taking away certain capabilities!

 

X7 was the last version that really worked well for me and if I could just dust it off and make it work for Big Sur and the current version of Word, I would. Since then, versions have given me beachballs, freezing, sluggishness, etc. A real mess that I am positive could easily be reproduced on the machines used to beta-test by the developers. It honestly seems they literally just can't be bothered anymore.

 

Unfortunately, this is not a trajectory that is specific to EndNote, whose intellectual property rights/brand has changed hand from one large company to another at least a few times in the past decade. There's a tendency to milk good products of every last drop of revenue while maintaining skeletal support and occasionally releasing nominally "new" releases to project the image that the product isn't Abandonware.

 

I'm not holding out much hope for a major turn-about anytime in the near future, and that's just sad.

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New User
Posts: 2
Registered: ‎04-08-2020
0 Kudos

Re: EndNote X9 extremely slow on MacOS 10.13

Check out Bookends. Or any of a number of options that have more features than EN and are actually maintained and improved. I gave up bc endnote's developers are getting either indifferent or have no clue how to actually work with us users towards a solution. I abandoned ship and am dumbfounded I hadn't done it sooner as I should have. 

User
Posts: 6
Registered: ‎11-11-2020
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Re: EndNote X9 extremely slow on MacOS 10.13

Thanks, I'll certainly be giving that product and some other alternatives careful consideration. For the time being, I'm sticking with EN, though if things continue the way they have been for the past several years, that won't be the case for much longer. One has only so much patience, after all.