I have been using Endnote since 1992! Each time a new version of Word came out they took months to get an update for Endnote. I totally agree with all the negative opinions of TR as a big corporation that does not seem to appreciate the value of customer satisfaction. Maybe I can understand this attitude when the Mac was a marginal product with only a small market share and one foot in the grave. But now that the Mac is so widely used, especially in academia, it is inexcusable that Word 16 preview can be out in March and that they don’t have a version of the CWYW pluging that works with it. It is infuriating that they don’t even let us know when to expect one.
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