You need to go to the endnote ribbon/toolbar and toggle “Instant formating is off” to turn it back on. You can also just make sure you “update Citations and Bibliography” which doesn’t turn it on, but updates the new citations (then you would have to do that again, if you added more.)
So let me understand this correclty: you are expecting an unpdate in Sep/Oct (which really means november) by which time the updated version of Word will have been in the market for almost 10 months?!
You really don’t give a ***edit*** about your paying customers, do you? You are a disgrace.
Mendeley, Zotero, Qiqqa, Papers, Bibus, ReadCube, Citavi, Paper Pile, etc; at least some of those reference managers are free.
I wish to add my dissappointment to the inconvenience caused.
In addition, I opened up my endnote 7.3 for it to tell me there is an update waiting only to try and onstall and then tell me it cant find endnote to update.
That the…
This is hardly a professional approach for professional people!
Same problem here too… I tried updating Endnote X7 to verion 17.2.0.9970 and once I hit ‘donwload and install’, it got forzen. I had to force quit it to use it again. I’m running OS Yesemite ver 10.10.4…
I’m eager like the many other Endnote users to see the new update of Endnote that solves the compatability issue with Word 2016… I add my voice to theirs!!!
Same problem here too… I tried updating Endnote X7 to verion 17.2.0.9970 and once I hit ‘donwload and install’, it got forzen. I had to force quit it to use it again. I’m running OS Yesemite ver 10.10.4…
I’m eager like the many other Endnote users to see the new update of Endnote that solves the compatability issue with Word 2016… I add my voice to theirs!!!
I can certainly understand your frustration. We do have workarounds that will allow you to use the Format Paper feature with Word 2016 in the meantime:
Our plan is to have the free update available by September/October, which would be less than 10 months. At this time, some of those other applications you mentioned do not have a plug-in for Word 2016 yet.
You would have avoided all of this had you been forthright at the beginning. A simple statement like “we are aware of the preview, we are working on the solution, not waiting for the final build” months ago would have built tremendous goodwill.
Instead we got a defensive - “the final build isn’t even out”, with no word that you are working on a solution.
Transparency is the essence of building goodwill with software customers. All you had to say is that the new structure required more work than anticipated and was therefore not ready at the time of the final build. Right now it looks like TR waited until the final build before even looking at it, which makes them look inept, hence the vitriol considering the price and that we are forced to use it.
There are a number of bugs still in the old version. Where can I report these so that they can be corrected? Is the forums the right place, or should I just call in?
I know it’s your job, etc, etc. But don’t treat us like fools, stop your carefully selected words pre-approved by your Public Relations director and tell us the truth. You know that Thomson Reuters and the EndNote team are a bunch of lazy geezers who didn’t want to review the new Word version during the many, many months that has been out. And you didn’t do it not because you couldn’t do it (TR has the resources and the human power to accomplish great things) but because for TR EndNote users are second or third class citizens.
You don’t care for the service you provide to us but the money you bill us. So at least have the decency to be honest with honest with us: Thomson Reuters and its EndNote division do not care.
Honesty is always the best policy, Jason.
Tell that to your Public Relations manager that, Jason. And Jason, we all know that you really don’t care about what we say or how angry we are at your incompetence, for we are only a bunch of crazies ranting in a secluded forum in one obscure Internet site. So long as we don’t take to Twitter and a reporter from the NYT pics up our story on the disregard that the all-powerful TR has for its clients you won’t really care. So rest assure, Jason, that we will keep paying and you will get yet another pat on the shoulder from the Public Relations manager and maybe a bonus too fro handling so well this issue.
In the meantime Mendeley is, by far, the best option for a useful, constantly updated reference manager.