EndNote for Word 2016 for Mac.

Word 2016 in itself is still very buggy. I recommend a few more months to work with Word 2011.

2 Likes

You need to go to the endnote ribbon/toolbar and toggle “Instant formating is off” to turn it back on.  You can also just make sure you “update Citations and Bibliography” which doesn’t turn it on, but updates the new citations (then you would have to do that again, if you added more.)

1 Like

Endnote has released a new update (version 7.4); but not for Mac. How ridiculous!!!

1 Like

The EndNote X7.4 Update is available for Windows and Mac:

http://endnote.com/downloads/available-updates

However, this does not contain the patch for Word 2016 compatibliity. We anticipate this free update to be ready in Sept/Oct:

http://endnote.com/product-details/compatibility

2 Likes

Can’t download.

I am using OS X Yosemite version 10.10.5.

Each time I have tried to download the update, after few minutes the updater shows-

“This updater was unable to find any copies of Endnote that could be updated to Endnote X7.4.”

2 Likes

So let me understand this correclty: you are expecting an unpdate in Sep/Oct (which really means november) by which time the updated version of Word will have been in the market for almost 10 months?!

You really don’t give a ***edit*** about your paying customers, do you? You are a disgrace.

Mendeley, Zotero, Qiqqa, Papers, Bibus, ReadCube, Citavi, Paper Pile, etc; at least some of those reference managers are free.

1 Like

Same problem here.

Yet another demonstration that Thomson Reuters cannot do even something as simple as an “update”.

1 Like

I wish to add my dissappointment to the inconvenience caused.

In addition, I opened up my endnote 7.3 for it to tell me there is an update waiting only to try and onstall and then tell me it cant find endnote to update.

That the…

This is hardly a professional approach for professional people!

1 Like

Same problem here too… I tried updating Endnote X7 to verion 17.2.0.9970 and once I hit ‘donwload and install’, it got forzen. I had to force quit it to use it again. I’m running OS Yesemite ver 10.10.4…

I’m eager like the many other Endnote users to see the new update of Endnote that solves the compatability issue with Word 2016… I add my voice to theirs!!! 

1 Like

Don’t expect professionalism from TR; they are elite company, they don’t care individual users like us.

@aha109 wrote:

Same problem here too… I tried updating Endnote X7 to verion 17.2.0.9970 and once I hit ‘donwload and install’, it got forzen. I had to force quit it to use it again. I’m running OS Yesemite ver 10.10.4…

 

I’m eager like the many other Endnote users to see the new update of Endnote that solves the compatability issue with Word 2016… I add my voice to theirs!!! 

 

 

1 Like

I can certainly understand your frustration. We do have workarounds that will allow you to use the Format Paper feature with Word 2016 in the meantime:

http://endnote.com/kb/136016

Our Technical Support Team would be happy to assist you with this process or if you are having trouble installing the update to X7.4:

http://endnote.com/support

The Final version of Word 2016 for Mac was released in early July:

https://blogs.office.com/2015/07/09/office-2016-for-mac-is-here/

Our plan is to have the free update available by September/October, which would be less than 10 months. At this time, some of those other applications you mentioned do not have a plug-in for Word 2016 yet.

1 Like

Maybe they can make some sort of announcement… 

1 Like

Jason -

You would have avoided all of this had you been forthright at the beginning.  A simple statement like “we are aware of the preview, we are working on the solution, not waiting for the final build” months ago would have built tremendous goodwill.

Instead we got a defensive - “the final build isn’t even out”, with no word that you are working on a solution.

Transparency is the essence of building goodwill with software customers.  All you had to say is that the new structure required more work than anticipated and was therefore not ready at the time of the final build.  Right now it looks like TR waited until the final build before even looking at it, which makes them look inept, hence the vitriol considering the price and that we are forced to use it.

There are a number of bugs still in the old version.  Where can I report these so that they can be corrected?  Is the forums the right place, or should I just call in?

Take care,

John

2 Likes

Hello John,

Please contact Technical Support if you would like to report any technical issues:

http://endnote.com/support

1 Like

Mendeley just released their update for Office 2016. Mendeley won the race!!

1 Like

Honestly Jason,

I know it’s your job, etc, etc. But don’t treat us like fools, stop your carefully selected words pre-approved by your Public Relations director and tell us the truth. You know that Thomson Reuters and the EndNote team are a bunch of lazy geezers who didn’t want to review the new Word version during the many, many months that has been out. And you didn’t do it not because you couldn’t do it (TR has the resources and the human power to accomplish great things) but because for TR EndNote users are second or third class citizens.

You don’t care for the service you provide to us but the money you bill us. So at least have the decency to be honest with honest with us: Thomson Reuters and its EndNote division do not care.

Honesty is always the best policy, Jason.

Tell that to your Public Relations manager that, Jason. And Jason, we all know that you really don’t care about what we say or how angry we are at your incompetence, for we are only a bunch of crazies ranting in a secluded forum in one obscure Internet site. So long as we don’t take to Twitter and a reporter from the NYT pics up our story on the disregard that the all-powerful TR has for its clients you won’t really care. So rest assure, Jason, that we will keep paying and you will get yet another pat on the shoulder from the Public Relations manager and maybe a bonus too fro handling so well this issue.

In the meantime Mendeley is, by far, the best option for a useful, constantly updated reference manager.

1 Like

Why not we raise our voice to boycott Endnote

1 Like

whyy does it take sooo looong?

1 Like

Steve from Mendeley here. We’ve just gone through (very likely) the exact same problems that Endnote have been going through while trying to get our plugin working with Mac Word 2016 (now released, though still has a few outstanding issues we’re working through before wide launch), and wanted to weigh in with a few points.

  1. It’s really really hard to work with the new Word 2016 as a developer.  The visual basic editor provided for working with and debugging VBA code in 2016 are not developer friendly, for example, there’s no search tool to find things in the code, no line numbers, and it’s unstable.  It’s not at all developer friendly.

  2. Word 2016 doesn’t let developers easily add buttons to a toolbar with VBA, though 2011 does, meaning interface changes all need to be compiled against 2011, then ported to 2016 from there.

  3. When you’re working with such big unknowns and a huge number of bugs to wade through, there’s no good way of saying ‘It’ll be done by X’, it’s either in progress, working, or not working.  Features from scratch tend to be much easier to estimate, but anything where you’re heavily reliant on integrating with another piece of software, built by other developers in another company isn’t easy to estimate.

  4. Microsoft doesn’t give developers a heads-up for when they’re releasing things.  When the previews were released, there were show-stopping issues right up until about beta 3, and the final release came about a month before we were expecting it to.  All we had been given to go on was “Probably Q3” for final release, and turns out it was like the first week of Q3.

  5. “Apps for office” is the new thing that MS are trying to push as a replacement for VBA, so they’re not really fixing VBA bugs, however Apps for office has shortcomings that make developing a complex plugin with the same functionality as our existing plugins impossible at this time.  It puts us all in a weird state of limbo.

Transparency is hard.  Mendeley is trying to improve on it with our experiment in public roadmaps ( trello.com/b/0EHJ5pXg/mendeley-development-public ) , but it’s difficult to get approval in vast organisations such as Elsevier or Thompson Reuters.

Obviously, I’ll say that there are many reasons to use Mendeley over Endnote, but try not to give the developers a hard time over difficult problems that are largely out of their control.  A large part of the responsibility is on Microsoft here, please take that into account.

3 Likes

Steve - 

I really appreciate you taking the time to explain the developers situation to the Endnote users on this forum.  Its a shame that Microsoft, probably the largest software company in the world, cannot develop better tools for its colleagues, but I can’t say I am surprised.

We don’t use Word and Endnote because we want to, we use them because we have to.  We have 10-12 authors on each paper these days, and Endnote is the de facto standard that everyone has on their machine.

Both apps have been getting better on the Mac prior to this set back, and the iPad Endnote app is a good step forward.

Lets hope TR’s folks can use your example and run it up the chain so that they can be more transparent in the future about their progress.

Folks - vitriol is unnecessary and accomplishes nothing.

Take care,

John

4 Likes