07-22-2015 06:13 PM
53,000 employees and $12.61 sells?? And they cannot release a plugin for their expensive software!! I would not dare to demand a plugin from Zotero or Mendeley, those are free, but Endnote charges, even for the updates! They are forced to release the plugin or a new version! And that release cannot come at the end of the year or next summer, it has to come right now!
07-23-2015 11:54 PM
The only way you can effect change is to hit a company as large as TR where they will feel it. Start calling for them to fix this issue via social media, #FixEndNoteMS2016. Get enough people calling for them to fix this, and get it trending - branding tends to make orgs work faster. Here are the two twitter handles... I'm sure they have others on other social media outlets.
07-24-2015 05:53 PM - edited 07-24-2015 05:54 PM
Thank you all for your feedback and patience regarding EndNote CWYW and Word 2016 for Mac compatibility. We are actively developing a free update for X7 at this time. We anticipate it will be ready in early Fall and sincerely apologize for any inconvenience.
We understand & appreciate EndNote’s importance to your research workflow and have developed recommendations to enable your continued use of EndNote while we work on the patch. Please visit our Knowledge Base for more information and to view recommendations: http://bit.ly/1LChMms
07-24-2015 08:15 PM
It's good that there is a workaround, cumbersome though it may be. For that I thank TR.
As suggested by their caveat that CWYW doesn't work on documents in the Cloud, rather only those saved on the computer, maybe the technical issues are indeed formidable, and have to do more with working in the Cloud than with the changes in Word version itself. I certainly don't know--I just use the programs.
But it still begs the question as to why, with the kind of lead TR has had with Office 365 and Word 2016, it is taking them so long to surmount the difficulties, great though they may be. I mean, software version upgrades always force third party developers to scramble, and a company as big as TR could reasonably be expected to do better, sooner.
07-29-2015 07:00 AM
07-29-2015 08:48 AM
By "the Fall," we do mean Autumn in the Northern Hemisphere. We do not have an exact release date at this time, but will certainly update that as soon as we have more information. If you need any assistance with this, please do not hesitate to contact Technical Support:
Our Technical Support Representatives are available to assist you with getting your documents formatted and the information provided in http://endnote.com/kb/136020 as well as the Format Paper steps outlined in this article: http://endnote.com/kb/136016
08-03-2015 04:29 PM
This is discouraging news. Really wish TR could be more timely with the release of this update. An 'Autumn' release is a bit ridiculous.
To the moderator, this short message of disappointment is a greatly attenuated expression of my frustration. I never register for these forums, but felt compelled to do so here to express my dissatisfaction with the delay in application support.