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Posts: 3
Registered: ‎10-29-2018

EndNote is not responding. Error = -1712

Since OSX Mojave I have some issues with Endnote X8, and its successor X9 respectively. When I try to insert a citation in Word, Endnote often lags significantly before showing me the CWYW editor. Sometimes, after waiting for some minutes, I do get an error-message with the code -1712 (afterwards the CWYW windows opens regardless). Often I can bypass this behaviour by switching briefly to Endnote and back to Word just after issuing the 'insert citation' command, which is quite annoying. Furthermore, when searching for a reference in the CWYW window it stays blank unless I start to scroll, after which it shows the results. 


I tried to reinstall the CWYW plugin and Endnote completely, to no avail - how can I fix this?


Thanks in advance!

Posts: 31
Registered: ‎11-05-2012

Re: EndNote is not responding. Error = -1712

Me too and it is an headacheSmiley Mad