EndNote x20 Not Working After Installation

I installed Endnote x20 today because of all the issues I was havnig with EndNot x9.

What a mess. I cannot open PDFs in Endnote, and cannot insert references from EndNote (all this functionality is non-responsive).

I also uninstalled and installed EndNotex20 again. Any advice?

Please contact Technical Support directly for help:

1-800-336-4474 option 4 then 1

or

https://endnote.com/contact/

We are here to help whenever you run into issues.

Clarivate recommended i dowmload and install i can’t CWYW with . But i can’t CWYW with it. i followed all the instructions.