Endnote 7.5 reinstallation - / product key lost /

Hello Jane,

Your license is from DePaul University so you would need to go back to the University to get the software from them.

Hello Jane,

Your license is from DePaul University so you would need to go back to the University to get the software from them.

Hello,

I have the same problem, please help.

Regards,

Sultan

Hello Sultan,

If you have your own personal license of EndNote, please see this article:

https://support.clarivate.com/Endnote/s/article/EndNote-Locate-your-serial-number-or-product-key

If you have a site license provided by an institution, please contact that institution for assistance with the installation.

Hi, I have the same situation: inctalled Endnote on old laptop, need to re-install on new. Licence key is lost

Please help

Greetings tismirno,

I’ve created a Technical Support case for you, so that we can work privately to locate your license information.  Please let me know if you don’t receive the direct email reply associated with this case.

Hello, I have the same issue, I have a new PC and can´t find my registration information.

Thanks!

Natalie

Hello, I have the same issue, I have a new PC and can´t find my registration information.

Thanks!

Natalie

Hello Natalie,

Your previous install was from a Site License from Drexel University so in order to reinstall this license you would need to get the installer directly from Drexel University.

OK, thanks!

Natalie

Hello, I have a similar situation. Got an Endnote X8 Multiplataform in November. My computer just repaired itself, and reinstalled all programs. Endnote was deleted. Downloaded it again, but I do not have the product key. Can you e-mail it to me? Thanks.

We want to change the harddrive in a Macbook. The Macbook with EndNote6 was a gift from the University some years ago, so we don`t have the product key. Only the number that is shown when I go to „about“ and the name of the University. Is there a chance to get the endnote running again after install it new? Is it a option to use migration and there is no key needed?

Thanks a lot,

Christian

Also lost my key. I purchased it through onthehub using my school email address.

Also lost my key and I don’t have access to my school email address anymore.

If possible, I could PM you my old school address and name and product number. Thank you.

I am trying to reinstall after fixing my PC and I don’t have the product number. Can you email me and start the recovery process as well?

I will create a technical support case and send you the information about your install that way.

Hi there – I’m also in the same situation. Bought a new mac (my old one is basically dead) and can’t find my product key. Can you please assist? Thanks!

Hi there,

Me too in the same situation. I bought Endnote X7. Please help.

Many thanks!

Cassandra,

You will need to contact our Customer Support team to have them help you locate your purchase.

I was unable to find a record in Technical Support but they have access to additional resources.

You can contact them:

800-336-4474 (at the prompt press 3)

or via the form at

https://support.clarivate.com/Endnote/s/serialnumberrequest

You will need to contact our Customer Support team to have them help you locate your purchase.

I was unable to find a record in Technical Support but they have access to additional resources.

You can contact them:

800-336-4474 (at the prompt press 3)

or via the form at

https://support.clarivate.com/Endnote/s/serialnumberrequest