EndNote General

[TMartin]

You will need to contact our Customer Support team to have them help you locate your purchase.

I was unable to find a record in Technical Support but they have access to additional resources.

You can contact them:

800-336-4474 (at the prompt press 3)

or via the form at

https://support.clarivate.com/Endnote/s/serialnumberrequest

[joeychan]

Hi

Hey there, 

I switched to a new mac and have Endnote X7 still installed on my old one. Is there any chance of getting moving the product key to my new mac? How does it work?  i forgot: I can't find the product key.

Best regards, J

[JimmyM]

Greetings joeychan,

Yes, I'm sending you a direct email to discuss locating your specific product key.  Please let me know if you don't see the mentioned email by replying to this forum thread.

[Greenion]

Hi

I'm in the same position. My laptop crashed and I lost everything, had to get a new one and reinstall everything.

My Endnote Web account is linked to my Endnote X7 account. I can not find my product key and so can not register except for 30 day trial.

How do I get access to my product key again?

Please urgent help needed.

Jeff

[TMartin]

Hello Jeff.

Your previous install was from a Site License from Southern Cross University so in order to reinstall this license you would need to get the installer directly from Southern Cross University.

[RobertGahan303]

You should use "KeyGetter"  in order to get back you key

[RobertGahan303]

You can also use "KeyGetter"  in order to restore your lost key

[RobertGahan303]

You can also use "KeyGetter"  in ordeer to retrieve your lost key

[dnjl2007]

Hello,

 I have the same problem during reinstallation.

Could you help me find my license back? I'll really appreciate your help.

Best,

Ning

[Flix86]

Dear Jim,

could you please contact me, as I have the same problem. 
Thanks,

Felix