04-28-2008 03:42 AM - edited 04-28-2008 03:44 AM
Hello there,
I am using Office 2007 with EndNote 9, I was using it for a long time and no problem, but Yesterday the word didn't respond to any quick access button in the add-in toolbar, I used the shortcuts as I remember them Alt+2 and Alt+6 to insert and edit respectively.
But about if I have forgot, what is the solution to have these buttons acting properly again.
P.S.
I am also having Word 2003 to have EndNote 9 detected at Word 2007, which is something I have discovered when I first used Office 2007, may be because I am having old version of EndNote.
Thank you in advance.
04-28-2008 04:42 PM
04-29-2008 12:21 PM
I have the same problem of my word 2003 and EndNoteX1 now. The "Tool-->cite when you write" option in my word missed since last night.
How can I fix this problem?
04-29-2008 01:01 PM
Hello,
If you are able to see the tools for EndNote in Word but they do nothing when you click on them, you may have a conflicting add-in installed. We have a detailed FAQ explaining which add-ins are known to conflict with EndNote, and how to remove them. The FAQ can found at: http://www.endnote.com/support/faqs/CWYW/faq11.asp
05-03-2008 07:15 AM
WE are still having the same conflict. I have checked the suggested conflicting add-ins and do not appear to have any of those suggested. The questions and answers page suggested that we report what we have in the list for the Word Add-ins and tempates. I have the following
EN10Cwyw.dot (checked)
ENWebCwyw.dot (checked)
wfword2k.dot (not checked)
EN10Cwyw.WordXP.wll (not checked)
Any assistance would be appreciated
05-27-2008 11:51 AM
Hello:
I can see from your list there that you do not have the proper files selected. The two that should be CHECKED are:
EN10CWYW.dot
EN10CWYW.WordXP.wll
Please uncheck all other files.