11-03-2018 10:41 PM
Yup, same problem here. Mac user, just upgraded to Mojave and Endnote x9. PLEASE, get this problem sorted ASAP. Most people (including myself) review the abstract of an article as a way of indexing the article. With the current PDF viewer behavior, this is not possible.
12-02-2018 05:03 PM
I was using Endnote x7, suffereing from this bug
2 years later, Endnote X9 has the exact same bug. The included pdf reader is useless.
I am not sure what has been done between X7 and X9 actually (well, it is slower actually...)
01-21-2019 06:23 PM
My fingers and toes remain crossed when I am working in Endnote!
Steve, THANK YOU very much for the "fix." It also worked for me so I will just do that until Clarivate gets itself sorted.