04-19-2018 07:35 AM
I am wanting to migrate an existing installation of Endnote X7.5 to a Mac running macOS 10.13.4.
After running the installer and entering my Product Key (1234-abcd-xxxx-xxxx) the application launches and asks if I want to activate the 30 Day Trail or the Full Product. I enter the Product Key again and I get an error message that the Installation cannot be completed. Endnote will launch after acknowledging the error message. Each time I open Endnote the Installation process starts and I am asked for the Product Key.
Is there a solution for this?
Although I am running Office 2016 version 16.9 I have downgraded Word to version 15.41 as suggested.
04-19-2018 01:17 PM
The EndNote X7.5 version is not signed properly to install on any computer running 10.12 or later.
Get the installer here:
And use those steps to install EndNote.