Endnote X7.5 doesn't connect to Word 2016

EndNote EndNote General
12

I followed the follwoing instruction, but after the step 2, I’ve got the message, “The Customizer could not find Microsoft Word 2008, 2011 nor 2016 installed on this computer”. 

  1. Select “Customizer” from the EndNote menu.
  2. Check the box in front of the “Cite While You Write” option.

I installed EndNote via my University software library, and I am not sure why it did not work. Any suggestion?