Endnote X8 on Mac OS 10.12.4 - cannot import RIS references from anywhere

Just to clarify, when you go to the toolbar and click File >Import > File, in the “Import File” pop-up dialog box you will need to specify the file to be imported, the filter to be used, how to treat duplicates, and whether text translation is needed (see attached image).

If you are doing this procedure and the file is not importing, suggest you contact tech support in the event there might be a bug:

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Import file settings.gif