Endnote X9.3.1 for macOS Catalina 10.15 "An unknown error has occurred while communicating with the Endnote server"(200)

HELP!  

Endnote X9.3.1

Office 2019 (16.30)

macOS Catalina 10.15

Open Endnote Tab, “An unknown error has occurred while communicating with the Endnote server”(200)

Word----Tools----Templates and Normal.dotm file—Add-ons “CWYW Word 16.dotm” and"CWYW Word 16.bundle", Add-ons Windows shows a prohibitory symbol . 

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