Endnote and CWYW communication problem

In word, do you have the full Endnote ribbon and not the online ribbon (On the endnote ribbon, go to preferences, Application tab, “Endnote” and not “Endnote online”)? 

If so, did you  “save as” the style after it was open in Endnote, and have you gone to the top of the dropdown  list and chosen “select another style” in Word’s endnote ribbon?