Endnote crash when send to email

The issue might be different. Where are the libraries located?

Are they on a server or network share?

We have seen issues related to the location of the libraries so if the are remote you might trying moving them locally as a test.

I would recommend contacting Technical Support for more direct troubleshooting.

For help using EndNote

Monday – Friday, 9 a.m. – 8 p.m. Eastern (GMT -5)

+1-800-336-4474, press 4

or via the web at

http://ip-science.thomsonreuters.com/techsupport/