On my new computer (Windows XP, Word 2007, EndnoteX.0.2) the Endnote icons do not respond to clicks. At first I did not see any Endnote icons under “Add-ins”. After manually copying certain files from the Endnote folder to Word startup folder (as suggest at Endnote website), the icons do appear in Word but are not executable. Have tried many things including the comparison to settings of other working installations, but it did not help. Another computer has reproduced the same problem as mentioned above.
I am working on a thesis and absolutely dependent on the literature resources. Can some one help!!
Thanks for the link with useful and helpful information. My Word 2007 indeed had a Macromedia FlashPaper add-in.
I however could not follow the suggested uninstall procedure, for our computer (Windows XP, Macromedia: respective software in German editions) did not show the file “UninstallFP.bat” in folder “C:\Program Files\Macromedia\Flashpaper 2”.
Our system administrator finally found a solution:
Within Microsoft Word 2007 go to the Office icon in the upper left, and click “Word Options” at the bottom of this window.
Click on the Add-ins option on the left hand side.
Click on the drop-down menu next to Manage and select Word Add-ins.
Click on “Go to” (Com-add-ins); select the FlashPaper entry and “remove” it. (Click OK).
Go again to this “Add-in” option; select “Templates” and click on “Go to”; selct the FlashPaper entry and “remove” it. (Click OK).
Important is that you have closed all Word and Outlook applications once and restart them. This way you do not need to uninstall FlashPaper. We have translated the names from German to English. In English editions the actual titles may vary!!