Endnote not showing in refrences

Hi, Just wondering if anyone has had this problem.  Im ny word document my citations imported from endnote look like this {Simmons, 2005 #98@@author-year}  and they are also not showing in the refrence list, does anyone know why? thanks

The curly brace format of your citations are known as “temporary citations”. These appear when Endnote’s “Instant Formatting” is turned off. To turn on Instant formatting go to the Endnote X7 section in the MS Word ribbon just below the “Categorize References” click the pull down menu to select “Instant Formatting is on”. The in-text citations and references should be automatically generated but if not click the “Update Citations and Bibliography” command.

 

Thankyou so much ! I was so lost!!