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Posts: 1
Registered: ‎10-25-2019

Endnote not syncing



I'll have another go at this - the forum swallowed it last time.


I use Endnote in three ways. 1) The downloaded version on my iMac at home; 2) the online version on my PC here at the university; 3) the downloaded version on my MacBook Pro, which I use anywhere.


All three, as far as I can tell, are properly set for syncing. The Mac ones certainly remind me to sync before I shut down.


However, I now find that the references held on each one are slightly different, some being missing (particularly from the MacBook), and this doesn't change no matter how hard I press the button to sync.


Any suggestions what I'm not seeing/doing?


Thank you,



Posts: 731
Registered: ‎06-04-2008

Re: Endnote not syncing

Please contact Technical Support directly

1-800-336-4474 option 4 then 1




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Tony M.
Clarivate Analytics

Product Specialist
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