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JP1
New User
Posts: 1
Registered: ‎06-14-2018
0

Endnote tab in Word ribbon disappearing on relaunch.

[ Edited ]

Endnote, version 8.2 (PC), does not appear in the ribbon in Word 2016 professional without having to go to Addins and adding it every time you open Word. Ran updates on both Endnote and Word, but no luck. Any advice?

Highlighted
Administrator
Posts: 504
Registered: ‎06-04-2008
0

Re: Endnote tab in Word ribbon disappearing on relaunch.

Please try the following

  

Quit EndNote, Word and Outlook.

Go to the following location folder based on your Word program and right click on "WINWORD.exe" and select "Run as Administrator."

    Word 2016: C:\Program Files (x86)\Microsoft Office\Office16\
    For Office 365 (Word 2016), the folder will be: "C:\Program Files\Microsoft Office\root\Office16\
    Word 2013: C:\Program Files (x86)\Microsoft Office\Office15\
    Word 2010: C:\Program Files (x86)\Microsoft Office\Office14\
    Word 2007: C:\Program Files (x86)\Microsoft Office\Office12\

    Note: If Microsoft Office is not listed under "Program Files (x86)," look under just "Program Files."
    Go to the File Menu and choose "Options."
    Select "Add-Ins" from the list at the left.
    At the bottom of the Add-Ins page, there is a "Manage:" dropdown list. Leave this on "COM Add-ins" and select Go.
On the COM Add-Ins page, choose EndNote Cite While You Write and the "Remove" button.
    On the COM Add-Ins page, choose the "Add" button.
    Browse to the following location and select the "EndNote CWYW.dll" file:

    EndNote X8: C:\Program Files (x86)\Common Files\ResearchSoft\Cwyw\18\
    EndNote X7: C:\Program Files (x86)\Common Files\ResearchSoft\Cwyw\17\

    Note: If you have common files installed in a different location, you would need to find this CWYW folder in that other location.
    Once you have Selected the "EndNote CWYW.dll" file, choose OK and OK again to close the COM Add-ins screen.
You would then quit Word and reopen Word as normal. The EndNote tab should just appear without any addition steps.

If this does not work then please contact Technical Support:

Please contact Technical Support directly
1-800-336-4474 option 4 then 1 or
https://support.clarivate.com/Endnote/s/technicalsupport?language=en_US

Best Regards,
Tony M.
Technical Support Representative RS
Clarivate Analytics


Phone: +1 800 336 4474
clarivate.com
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