12-20-2018 06:58 PM
I have a problem with Endnote x9 add in doesn't appear in word 2016, i already did everything that i saw in topics. In File > Option > Add-ins, the "Cite While you Write" add-ins appears in the active Application Add-ins, but i can't see the Endnote x9 toolbar.
I already tried to install and uninstall both of them but it still does not show up. All that i see is a Endnote toolbar (from my endnoteweb).
I tried to Go to the File Menu and choose "Options."
Select "Add-Ins" from the list at the left.
At the bottom of the Add-Ins page, there is a "Manage:" dropdown list. Leave this on "COM Add-ins" and select Go.
On the COM Add-Ins page, Select the EndNote item and click the "Remove" button.
Next choose the "Add" button.
And still doesnt work...
Please help me
12-24-2018 09:20 AM
If you are seeing the EndNote online toolbar then you should be able to switch the toolbar or tab to EndNote desktop by uisng the steps from our website:
If this does not help to resolve the issue:
Please contact Technical Support directly
1-800-336-4474 option 4 then 1
12-28-2018 02:20 PM
please give me following infos:
- What a Operating System (O.S) are you using?
-Have you installed at first Word 2016 and then EN X9.
- 32 Bit or 64 Bit
- Are you administrator on your computer?
I am using windows 10 Pro as O.S. and 64 Bit. I have no problem with Word 2016 or Office 365 and EN X9
(see attachment 1).
I installed Word 2007 or Word2010 via Wine 3.03 and EN X9 and I have no problem with the insertion of Endnote X9 too.
Please try :
- Drive C go to program files X86(see attachment)/Open Program files/ click Configure Endnote/you will see the window EN Configuration (see Attachment 2).
After the successful configuration , click finish and restart your computer.
The EN X9 will be appear in Word 2016 and it ´ll stay and works.
12-28-2018 02:38 PM
OS Peppermint 9.0 /64 Bit/ Linux with Word 2007 via Wine .03
EN X9 extension is inserted and works to a " little extent" ( see attachment 4) e.g. "insert citation " or "insert selected citation" gives :
No error message is avaible.
Old known problem with Endnote versions and Linux.