Endnote x9 disappearing from word 2016 (windows 10)

EndNote EndNote General
7

Attachment 5 with EN X9  instead EN X8  (Linux ) OS Peppermint 9 64 Bit

snapshot12.jpeg
snapshot12.jpeg1024×768 116 KB

snapshot29.jpeg
snapshot29.jpeg1024×768 108 KB

snapshot24.jpeg
snapshot24.jpeg1024×768 129 KB