Endnote20 issue with mac word 16.49

The screenshot shows the citations as code and in Word you can toggle that to hide the codes.

To change the behavior try:

Option+F9 on Mac on your keyboard to toggle field codes. If you are still seeing the codes, proceed with the steps below:

  1. In Word, go to the “Word” menu, and select “Preferences”.

  2. Here, on the “View” menu, uncheck the box named “Field Codes”.

  3. Click “OK”.

  4. The document should now appear normal.

This setting is a universal setting for Word, so making this change should fix any documents that are currently displaying the field codes.

You can also find these steps on our website:

https://support.clarivate.com/Endnote/s/article/EndNote-Viewing-code-like–ADDIN-ENCITEinstead-of-the-citations?language=en_US