11-30-2018 06:49 PM
It is to worst to have this problem with this expensive endnote 9. no technical support the solve the issue. The endnote does not respond to online searches (cross ref, pub med etc.)
12-04-2018 11:40 AM
Please contact Technical Support directly
1-800-336-4474 option 4 then 1
We are here to help whenever you run into issues.