05-27-2018 09:29 AM
I've recently upgraded to X8. When I try to connect to the online database search (in my previous endnote version I could see a full list of databases, now I don't), the following happens:
- first I get and error message. When I ignore it by clicking 'ok', the following happens
- I get an empty box asking me to 'choose a connection' but no database options are listed.
Any suggestions are much appreciated.
06-12-2018 11:04 AM
You may need to repair your install or download the connection files from our website:
If you have trouble with the repair or adding the connection files then:
Please contact Technical Support directly
1-800-336-4474 option 4 then 1 or