Sitemap | EndNote
Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted
Visitor
Posts: 1
Registered: a month ago
0

Error while trying to save the file

Hi,

 

Today, when trying to save a file, I got the following error: 'An error occurred while trying to save the file. The file might be locked, corrupt, or unavailable. Detailed error: Unable to open the file.'

 

Did anyone already encountered this error and know how to fix it?
I am using Endnote X9.3.3 on a Windows 10 laptop.

 

Thanks in advance!

Highlighted
Administrator
Posts: 735
Registered: ‎06-04-2008
0

Re: Error while trying to save the file

Please contact Technical Support directly


1-800-336-4474 option 4 then 1

 

or


https://endnote.com/contact/

 

We are here to help whenever you run into issues.

Best Regards,
Tony M.
Clarivate Analytics

Product Specialist
Phone: +1 800 336 4474
clarivate.com
Visit Customer Service – Get Help Now at https://support.clarivate.com for all your support needs.