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Posts: 1
Registered: ‎05-08-2020
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Error while trying to save the file



Today, when trying to save a file, I got the following error: 'An error occurred while trying to save the file. The file might be locked, corrupt, or unavailable. Detailed error: Unable to open the file.'


Did anyone already encountered this error and know how to fix it?
I am using Endnote X9.3.3 on a Windows 10 laptop.


Thanks in advance!

Posts: 824
Registered: ‎06-04-2008
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Re: Error while trying to save the file

Please contact Technical Support directly

1-800-336-4474 option 4 then 1




We are here to help whenever you run into issues.

Best Regards,
Tony M.
Clarivate Analytics

Product Specialist
Phone: +1 800 336 4474
Visit Customer Service – Get Help Now at for all your support needs.