As usual, Leanne is spot on. The Figures features was something we added as an experiement years ago and have not updated at all due to apparent lack of interest and input from our customers. We would be happy to revisit it but do not have much user input to help guide us.
If anyone does have specfic feedback for ways we could update the Figures feature in EndNote, please post them here or feel free to reach out to me directly.
Jason Rollins, the EndNote team
jason [dot] rollins [@] thomsonreuters [dot] com