EndNote General

[fcota]

Endnote 20 user.

I think I found a bug in the current version.

Find reference update -> update all fields and find reference update -> update empty fields makes the popup window crash before updating the reference.

[TMartin]

Please contact Technical Support directly

1-800-336-4474 option 4 then 1

or

https://endnote.com/contact/

We are here to help whenever you run into issues.

[MaryJane]

Yes, I have the same problem.  Just found out 5 minutes ago.  EndNote 20 desktop version.  Were you able to resolve the bug?

[carbenium]

Hello,

I have the same Problem, also with Endnote 20 on different computers. I tryed a complete reinstall (incl. deleting of the user settings in the registry) What can I do?

[TMartin]

We're very sorry for this inconvenience. We identified this as an issue soon after release, and are working to get this fixed in EndNote 20 as soon as possible. If you run into any other issues, please reach out to Support and let us know. support.clarivate.com/Endnote/

[Yasser_Tahlawy]

Yes, I have the same problem.