Sitemap | EndNote
Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted
New User
Posts: 1
Registered: ‎06-04-2020
0

Finding the product key on a Mac with Catalina

I upgraded my MacBook to Catalina and Endnote X7 no longer works as it's 32bits.

 

So I bought the upgrade to Endnote X9. But the installation requires the serial number of my earlier X7 version.

 

How do I find it since I can no longer open Endnote X7 on my Mac ?

Highlighted
Administrator
Posts: 746
Registered: ‎06-04-2008
0

Re: Finding the product key on a Mac with Catalina

Please contact Technical Support directly for assistance with locating your Product Key for X7.


1-800-336-4474 option 4 then 1

 

or


https://endnote.com/contact/

Best Regards,
Tony M.
Clarivate Analytics

Product Specialist
Phone: +1 800 336 4474
clarivate.com
Visit Customer Service – Get Help Now at https://support.clarivate.com for all your support needs.