09-26-2017 10:46 AM
Thank you challenger. I emailed support team yesterday, they even don't know the final version of 10.13 has been released to public, saying they will update the EndNote ONCE 10.13 released.
09-26-2017 03:11 PM - edited 09-28-2017 01:41 PM
This is par for the course and happened with Sierra. The beta has been out for 6 months and are made available to developers precisely for updating to new OSs. What is wrong with you Clarivate that you don't even know a new OS is being released. I am trying to preview the Papers/ReadCube fusion. If that looks good I won't be looking back or upgrading again to Endnote.
AFTER writing this I was informed by an administrator that betas of OS releases are tested but results not published. I understand that publishing before the GM is a bad idea. Giving us the knowledge that you are testing just prior to GM release and any guidance is keeping your customers informed---a good idea. I take back what I said and thanks!
09-26-2017 05:21 PM
Smart move, olwin. I am also considering switch from this high-cost but slow-reactive software to a new one. I've spent hundreds of dollars on it and what is happening is rediculous. I cannot let this single software stop me from enjoying a new macOS which has many technogical advances.
09-27-2017 03:34 PM
Please see this knowledge base article for more information about macOS High Sierra compatibility: