I’m a heavy Endnote user, practically every day, I have over 30,000 references in my database, so being able to see fewer than half as many of them either when I open my database, or scroll, or when I do a search, is a real problem. I don’t see any new functionality in Endnote20, just a less functional interface.
I use a PC (Windows10 64 bit), but this seems to be a problem for Macs also.
It also used to be possible to change the display font which is no longer an option.
Can Clarivate please make it possible to single space the main reference table display?
Concur. I'd say Clarivate is at a 3-way intersection.
1) Is it going to fundamentally fix the interface in EN21 so that users have the flexibility to rearrange it to their preferences, following proper beta-testing? At least an option to revert to "EN Classic" which wasn't pretty but was functional
2) Is it going to preside over the not-so slow death of a tried and true product, or
3) is it going to spin it off.
As a stopgap, Clarivate could provide free "downgrades" to EN X9 which I understand has a compatible database structure. (Recall Microsoft and computer makers did that when Windows 8 got a whole lot less love than MS's insular developmental teams thought it would. Small scale repeat with EN20).
Otherwise, if they can't take option 1 (and make EN friendlier to sharing across distributed author groups (see posts by @Leanne) I'd say Clarivate has put EN on a path to the graveyard.