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Frequent Contributor
Posts: 71
Registered: ‎08-04-2011
0

Re: Is EndNote basically...done?

Your concerns are what kept me on this bug-ridden unsupported application for several years too long. I switched to Bookends (sonnysoftware.com) and it migrated flawlessly with the PDFs. I was kicking myself for not switching sooner. It was pretty easy. And cheaper I might add. Way cheaper. 

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Administrator
Posts: 298
Registered: ‎03-27-2008
1

Re: Is EndNote basically...done?

Hi, @KnnNike :

 

Thank you so much for your post. I apologize that I am only just seeing it. 

 

For those who may not know me, I am the current Product Manager for EndNote. I have been working for Clarivate for the last 14 years, and always on EndNote -- I started out in the technical support team. I also used it myself in school. I tell you all this so you realize the deep commitment and responsibility I feel for this product. I truly love it, and rely on it just as many of you do.

 

Therefore, hopefully, you'll take my word for it when I say that EndNote is *definitely* not done. You may know that our company had a big business transition recently as we moved from our former parent company to form Clarivate Analytics. With that transition done, we've been putting the pieces in place to move our product forward. 

 

I see some discussion on this thread about the age of the interface, as well as 64-bit compatibility with Mac. Let me address those separately:

 

- On the 64-bit issue, believe me, we absolutely would never leave our Mac users out in the cold with this looming date from Apple. While I don't have an exact date, we have been saying publically for a while now that EndNote Mac users can expect an update in advance of this fall to address this issue. We'll give more details as we get closer, but rest assured we're working on it!

 

- In terms of the interface -- we hear you. The interface has not seen much love, and it's fair to say it shows its age in places. All I can say right now is stay tuned; we should have some exciting news about that soon. 

 

There's some really good things coming, and I hope that you will be along for the ride -- we can't do it without you! If you have any questions or concerns, feel free to reach out to me directly at gillian.neff@clarivate.com .

 

The very best wishes...

 

 

Gillian Neff
Product Manager, Authoring and Collaboration
Customer Care

Clarivate Analytics
clarivate.com
ipscience.tr.com