02-18-2019 03:53 PM
This thought originally started in response to another thread post, but I'd like to see if others' perspectives match my own. That is, do you feel that EndNote is basically done being actively developed?
It's February 2019 and we still have no Android app, the iOS app is terrible, and the desktop software is a security risk and a resource hog. I'm sure Clarivate has 1 or 2 developers on staff to patch show-stopper bugs, but it seems obvious to me that any attempts at bringing "next-gen" features to market would have happened long ago...the last two versions of this software seem completely iterative.
Thoughts? For me, it's one of those things where I'm moving on to a different product if there's no further planned development on the horizon; EndNote is far from perfect, and I'm just tired of struggling to find ways to access my documents on the go (the website is not viable option). Add to it the 2007-era interface, and it just seems like Clarivate plans to keep the software going in its current form until it stops making money.
Of course, maybe I'm off base here, and someone else can offer a glimmer of hope that I'm not seeing. Please chime in to this discussion if you can.
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02-19-2019 05:02 PM
I think the problem is, to move into the modern era, it would need to be completely recoded. So that would eliminate complatibility and so they just try to keep it limping along? It is from the late 1980s I believe?
02-19-2019 06:09 PM
I'm sure that's a big part of it, but it's not an insurmountable challenge. Other software companies out there have made the leap...Quicken, for example.
But also, things like an Android app are just completely inexcusable for not having gotten done. An (albeit pretty bad) iOS app exists, there's no reason an Android app at least on par could not happen pretty quickly.
The fact that this has not happened, nor has there been any real innovation...it just seems like EndNote has reached end-of-life status, even if Clarivate is not willing to admit it...
02-20-2019 06:35 AM
Having provided EndNote support to researchers since the introduction of version X, I agree that the application is due for a significant update.
Yes, it would be 'nice' to see improvements to the iOS app and the introduction of an Android alternative. But I am more concerned about basic functionality / useabilty of the desktop application. Recent upgrades haven't been associated with signigicant improvements to functionality and more importantly ... haven't addressed significant known bugs, particulrly with the macOS version, e.g. PDF viewer, memory issues(?).
Version X9 under macOS Mojave is almost unusable. Adding / editing even a relatively small number of records, the application slows to a crawl ... and this is only resolved by closing and re-opening the library. And this is with a library stored in a desktop folder with no attachments, running on a late 2013 Mac Pro with 32GB of memory, or a 2017 15in MacBook Pro.
I can live with a nagging prompt about 32bit applications, but the performance issue is a significant issue! Needless to say, I have held off deploying X9 at the higher education institution where I work.
Having said that, I have yet to see an alternative reference management system with a better integration for the omnipresent MS Word?
02-20-2019 12:31 PM
I started with Reference Manager in the mid-1980s and was forced to switch to EndNote four or five years ago. Reference Manager was bought out by the then owners of ProCite and was essentially negrlected to death. ProCite then also disappeared. I cringed when I saw that EndNote had been purchased by a new owner not long ago. I fear that EndNote is headed for the same fate as Research Manager and ProCite.
There are other reference management software packages out there, but changing always comes with a period of learning that means you have to focus on the software and not on your work. You essentially lose the investment of time and effort into EndNote if you switch. You also risk moving to software that is not as functional in some areas that you most value.
The signs of neglected software? Updates that contain little increased functionality and become mostly bug fixes that you pay for. Software "support" means that the company will answer your specific questions, but will make relatively few fundamental improvements to the program. Increased dependence on talented "super-users" to respond to forum questions. Solicitations for software improvements that never appear in the program..
I am heavily invested in EndNote (>92,000 references), but I am constantly looking at other programs. All seem to both appeal and repel, so far. But I wonder if there isn't a small startup somewhere with some talented programmers huddled around a grungy table looking for a field begging for innovation and competition.
C'mon, Clarivate, step up and get it done. Don't make me suffer through another transition to a new program.
02-21-2019 04:18 PM - edited 02-21-2019 04:19 PM
Like many of you, I was a very long-time EndNote user (as in, I started with EN4). I was frustrated for ages with the bugs and slowdowns in ENX8 but was very reluctant to try to switch to another application for referencing. But when it was clear from my use of the X9 trial version that no fixes were present and it wasn't even a 64-bit application, I realized it was time to go elsewhere. I looked at Zotero and Mendeley and a few others but those did not fit my personal needs. I did find Bookends, which I did purchase after trying the free trial version, and it's been wonderful. For me, it works well, and is far less expensive than EndNote, is fast, very much a Mac application, has extremely prompt and responsive support, and most importantly, is actively developed.
So I can't say if EndNote development is done, but I would say that for me, it became a buggy, slow and painful app to use and I can't say enough that it was delightful to have switched (in my case, to Bookends). I am bummed I didn't do this earlier.
BTW, it was extremely easy to make the switch. Bookends imports everything from EndNote, including attached PDFs, so it was pretty painless.
02-22-2019 09:33 AM
so far, it is still the best product for me, on Windows, and maybe it will continue work for me until I retire in a few more years. Younger colleagues are looking at F1000 and F1000Workspace
03-04-2019 04:00 PM
I appreciate those who took time to weigh in with their thoughts. Two weeks after the original post, I think the answer to my question is a resounding "yes".
The original intent of asking was to provide an additional piece of data into my decision-making as to whether to hold out hope that Clarivate would eventually get its act together with EndNote, or whether I should move on to something else. I have since moved on to ReadCube, and so far I'm loving the enhanced functionality (and the Android app!)
FWIW, the answer to my question wasn't necessarily pre-determined. As a longtime user of Quicken, I have seen an example of another legacy/decades-old software that was facing some of EndNote's same challenges, but was successfully turned around (due to spinoff by Intuit and move to a subscription model). I was hoping that Clarivate would take the same approach as Quicken with its revamp, but EndNote seems too-far gone to be worth the trouble for anyone who's not already deeply invested in the ecosystem.
03-05-2019 02:28 PM
Agree, but I would also add that some of us who were heavily invested in EndNote over many years also have switched and it was not hard at all to transition. Good luck. The fact that no support rep seems to even bother to provide reassurance is very telling...
03-11-2019 05:33 AM
Since future MacOS versions (expected for Autumn) will not support the 32-bit EndNote anymore, Clarivate will have to make a move in the next upgrade, which, according to their usual schedule should be around the end of this Summer. Clarivate can either re-code the app to 64-bit and fix the issues that made the last three versions barely usable or we can safely say that they officially abandoned EndNote.
I would have already moved on to another reference manager if it weren't for the time I invested in organising my references, editing them, adding pdfs... etc. I wonder if any of you know a platform that is easy to migrate to, in a way that the library structure and the reference infos, including edited titles (subscripts, italics), are saved, and the pdfs also get migrated simultaneously?