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New User
Posts: 1
Registered: ‎03-10-2016
0

Library is locked or locked volume

x7 and everytime I open I get warning that the library is locked or a locked volume and I cannot save any changes (read only).  I've checked the read only and they are not selected.  Any other suggestions??

Mentor
Posts: 7,772
Registered: ‎04-10-2008
0

Re: Library is locked or locked volume

Is it on  a cloud drive, drop-box or google drive?  sharpoint or one-note?  

(long time Endnote user)
Mentor
Posts: 7,772
Registered: ‎04-10-2008
0

Re: Library is locked or locked volume

P. S. Can you save a copy somewhere else?  Is it backed up to the Endnote online account?

(long time Endnote user)
New User
Posts: 1
Registered: ‎09-05-2016
0

Re: Library is locked or locked volume

Could you find any solution to the problem? I am facing the same issue on Mac with EndNote 7.7.

 

My EndNote library gives the warning that "The Library is Locked or it is on a Locked Volume", while none of it is true. The library and the volume both have read and write permission. 

Mentor
Posts: 7,772
Registered: ‎04-10-2008
0

Re: Library is locked or locked volume

On a Windows machine, the following solved it (as did rebooting).  Not sure if a similar process can have the same effect on a Mac.  

 

Locate the email helper file in the Task Manager on the NEW machine.  End this process and EndNote will load as it should. 

(long time Endnote user)
New User
Posts: 2
Registered: ‎02-26-2018
0

Re: Library is locked or locked volume

THIS IS SOOOO FRUSTRATING!!!

 

Copied the .enl file and the folder with the data from my work computer to work at home and I CANNOT ADD?CHANGE REFERENCES!!!!

 

 

AAAAAHHHHHHHHHH...

 

FYI- changing the "read only" attribute on the file properties does not work - even if you cahnge it, it continues to give the error on the X7 program!!!

Mentor
Posts: 2,087
Registered: ‎09-30-2009
0

Re: Library is locked or locked volume

[ Edited ]

There might be something wrong with the library file itself (e.g. corrupted). Were you sharing the library file or putting it on the cloud or other external storage device?

 

Suggest you contact tech support:

 

https://support.clarivate.com/Endnote/s/technicalsupport?language=en_US