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Enthusiast
Posts: 18
Registered: ‎11-15-2013
0

MaxOS 9.3.1 and new reference entries bug

This is a minor, but annoying bug, and hopefully not a new feature.

 

The behaviour of all previous versions was that when a new reference was entered, that reference would be selected in the main window.

 

After installing 9.3.1 on MacOs 10.14.6, Endnote has altered its behaviour and now--after a new reference has been entered in a smart group--the cursor highlights a reference which appears to have been chosen at random. Despite restarting the app, this reference is always the one that is highlighted after making a new entry and it causes endless problems, not least because it means extra steps have to be taken to check new entries, and in a 20,000+ size database, that can take time...

 

Can we have a fix please? 

Administrator
Posts: 653
Registered: ‎06-04-2008
0

Re: MaxOS 9.3.1 and new reference entries bug

Please report this issue directly to Technical Support so we can get additional information you on this issue.

 

1-800-336-4474 option 4 then 1

 

or


https://endnote.com/contact/

Best Regards,
Tony M.
Clarivate Analytics

Product Specialist
Phone: +1 800 336 4474
clarivate.com
Visit Customer Service – Get Help Now at https://support.clarivate.com for all your support needs.