PDFs no longer enlarging in Reference Window - Endnote X8 Windows

EndNote EndNote General
4

I would contact Technical Support to look into the issue even if the pdf link is not working you should normally still have the tab. You should still have a tab that states attached pdf but when you click on it the screen would be blank.

I would test the Sample Library to see how it behaves.

You may need to recover your library.

https://support.clarivate.com/Endnote/s/article/EndNote-The-proper-process-for-recovering-library-files?language=en_US

Please contact Technical Support directly
1-800-336-4474 option 4 then 1 or
https://endnote.com/contact/