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Posts: 1
Registered: ‎07-21-2021
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Please Help! A sync error has occurred (30)


I am trying to sync my library with my endnote web account.


Now when I start endnote, i receive the message "A sync error has occurred (30) please consult endnote documentation or help for more information".... can't find this in the documentation or any relevant advice in previous forum threads


Using macos big sur with M1 chip, endnote20.

Posts: 858
Registered: ‎06-04-2008
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Re: Please Help! A sync error has occurred (30)

Please contact Technical Support directly

1-800-336-4474 option 4 then 1




We are here to help whenever you run into issues.

Best Regards,
Tony M.
Clarivate Analytics

Product Specialist
Phone: +1 800 336 4474
Visit Customer Service – Get Help Now at for all your support needs.