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New User
Posts: 1
Registered: ‎02-20-2013

Problem Retrieving references

When I search for a reference, it "confirms online search" and finds "records". When I click OK button to retrieve... it stays blank... and never brings the reference down as it used to do. Thank to anyone who can help me sort this out.

Posts: 8,418
Registered: ‎04-10-2008

Re: Problem Retrieving references

Are you sure it isn't a match to something you already retrieved once, (even if I clear the current "set")?  I find that if it is in a current set, it won't find it again (unless I change to search currently retrieved set) and it looks like it doesn't work.  

(long time Endnote user)