04-27-2018 08:12 AM
I face a problem in trying to create a share group in an endnote, here I am uploading a window which shows a technical problem when I try to create. Please help on this issue if somebody can solve it.
04-27-2018 12:42 PM
Sorry to hear about your smart group creation issue! I can't see your screenshot, but do you happen to be using EndNote X8 on a Mac running macOS High Sierra? If so, this is a known issue that our developers are aware of. For now, after EndNote's crashes once the smart group is created, I'd recommend relaunching EndNote to see your library with the newly-created smart group. Please let me know if this works for you. Once again, I do apologize for any inconvenience caused by this situation.