Alexandra AllyThornton27
You can try the following first: Windows: Go to the Edit Menu, Choose Preferences. In EndNote X7 and later, select “Sync” here clear the email address and password then click OK. You can then go to Tools and Sync to see if that will then stop the pop up window. Mac: Go to the EndNote Menu, Choose Preferences. Here, select “Sync” then clear the email address and password then click Save and close the window. You can then go to Tools and Sync to see if that will then stop the pop up window.
If that does not resolve the issue I would contact support direclty. http://endnote.com/support Your online account is tied to EndNote X8 so you should not be getting the pop up to register.
You can turn off sync:
Windows: Go to the Edit Menu, Choose Preferences. In EndNote X7 and later, select “Sync” then uncheck Sync Automatically.
Mac: Go to the EndNote Menu, Choose Preferences. Here, select “Sync” then uncheck Sync Automatically.