Problems with Endnote X8 registration/syncing

EndNote EndNote General
12

Dear fellow users,

I also always received the blank window. (OSX 10.12.5; EndNote 8.0.1)

I solved my problem with those steps:

  1. Go to “Endnote preferences” (“EndNote” -> “Preferences” or: “cmd” + “,” )
  2. go to “Sync”
  3. klick “EndNote defaults” & close the window
  4. go to “Tools” -> “Sync”
  5. hit the “Sign up” button no matter if you already registered with this account
  6. sign in with your account email + password
  7. et voila: sync was now working fine for me without a blank window which disrupts the syncing progress.

best regrads!