Hello,
the recent update seems to have broken sync. If I click on the sync button, it becomes greyed out as EN would actually sync. But it does not. When I want to close EN it says “Your changes are being synced. Do you want to finish syncing…? If you close now…”. This message comes always even if I let EN running all day. It seems like after I hit the sync button nothing happens although the button is then greyed out (there are only 14 new references, so this should sync within seconds; at least it did before the update). And it says that last sync was run on Feb 5th although I just hit the sync button today. I allready reinstalled EN and did a reset of EN Online. I also tried it with a new library with just three references. It does not work. And (of course) EN does still not work with the latest version of Office 2016. We are waiting for a patch because for now EN is useless…
Cheers