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Maven
Posts: 276
Registered: ‎07-02-2008
0

Re: Terrible performance EN6 under Mountain Lion

At this stage, we have no indication that a fix from Apple is coming. We typically don’t like to update EndNote with workarounds to avoid non-EndNote bugs since if the issue does get fixed, EndNote can potentially break again. This has happened in the past.

 

Regardless, it’s obvious this is a significant problem and we are working on an update now [EN X6.02 for Macintosh].  I will post again soon with more details, within 1-2 weeks.

 

We could really use some help from a few volunteer beta testers so please let me know if you are interested.

 

Thank you for your patience,

 

- Tilla, the EndNote team

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Enthusiast
Posts: 18
Registered: ‎11-12-2012
0

Re: Terrible performance EN6 under Mountain Lion

Thanks for this good news! I hope you will also be able to address the issue of "jumping" referred to by an earlier poster--the fact that when an entry is selected EN sometimes randomly selects another entry.

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Visitor
Posts: 3
Registered: ‎10-07-2010
0

Re: Terrible performance EN6 under Mountain Lion

I would be very interested in taking part in the beta [6.0.2] to address the Mac 10.8.2 problem. Please contact me off line if you are interested in me taking part. Endnote is almost unusable at present. January is a common grant deadline month, at least in the UK and you will do your users a great service to get this fixed as soon as possible.

 

Highlighted
New User
Posts: 2
Registered: ‎01-03-2013
1

Re: Terrible performance EN6 under Mountain Lion

Hi

 

I am struggling. X5 has stopped working and I was trialling X6 which also doesn't work. I am running the latest versions of mountain lion and office 2011. Happy to beta-test. I have a grant deadline at the end of the month.

 

Looking forward to a patch.

 

bw

 

Mark

 

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Visitor
Posts: 3
Registered: ‎10-07-2010
0

Re: Terrible performance EN6 under Mountain Lion

re: I am struggling. X5 has stopped working and I was trialling X6 which also doesn't work. I am running the latest versions of mountain lion and office 2011. Happy to beta-test. I have a grant deadline at the end of the month.

 

I am not having major problems with X5 which I have now re-installed on 10.8.2 (Word 2011), in what way has it stopped working? I would try re-installing X5 after removing X6 and then see what happens.

 

HTH SS

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New User
Posts: 2
Registered: ‎01-03-2013
0

Re: Terrible performance EN6 under Mountain Lion

And it now appears to work...

 

Thank you!

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Moderator
Posts: 113
Registered: ‎04-14-2008
0

Re: Terrible performance EN6 under Mountain Lion

Hello all,

 

We are currently beta testing a release designed to specifically address the “EndNote is not responding : error -1712” when using EndNote X6 with Word 2011 on OS X 10.8.2 Mountain Lion. No other updates or new functionality will be included in this release.

 

Before participating in beta testing, you should understand the following:

 

  • EndNote X6.0.1 must already be installed on your Mac and you must be running OS X 10.8.2.
  • The beta release will replace your current version of EndNote X6. Beta releases will time out at the conclusion of the beta cycle and you will need to reinstall X6 (instructions will be provided).
  • Installing the beta release will not change your current preferences (customized reference types, sync, duplicate checking, etc.)
  • While we make every effort to ensure stable beta releases and do perform testing prior to public release, it is not possible to test every “real world” scenario that may occur. By nature, beta software may cause crashes and is not intended for use with time-critical projects.
  • Beta testing should never be performed using “live” customized content (libraries, Word documents, output style files, etc.). Always work with copies of customized content when beta testing.

 

If you understand the points above and would like to participate, please send an e-mail to rs {dot} betacoordinator {at symbol} Thomson.com that includes your full name and e-mail address plus the serial number of your current version of EndNote (found in Help, About EndNote). We will send further instructions after the e-mail is received.

 

Best regards,

Sharon

The Thomson Reuters EndNote Team

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Contributor
Posts: 49
Registered: ‎11-12-2008
0

Re: Terrible performance EN6 under Mountain Lion

Just to chime in, EN X6 is horribly slow on windows as well....

 

EN X6

Win 7 Pro x64

8 GB RAM

dual-core i5

Highlighted
Thomson Reuters
Posts: 19
Registered: ‎01-16-2013
2

Coming Soon: Update for X6 Mac Users

Great news! EndNote X6.0.2 for Mac will be released tentatively on January 28.

 

This update will include a solution to the performance issues introduced with the OS X 10.8.2 update. This release, from Apple, created an issue for Mac users using Mountain Lion.

 

We will keep you updated on when it goes live and is ready for installation.

Highlighted
New User
Posts: 1
Registered: ‎01-21-2013
0

Re: Coming Soon: Update for X6 Mac Users

Excellent news! I need to hand in my PhD by the end of summer and endnote is absolutely necessary (no time to migrate to something else and I really don't want to learn yet another software for referencing).

Will this be a new installation or just a patch that we will need to install on top of our previous installation?

 

Thanks