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New User
Posts: 2
Registered: ‎03-14-2017
0

This library is being used by someone else. Try opening it again later

Hi,

 

I am getting this message (This library is being used by someone else. Try opening it again later) , although the library is not being used by someone else...

 

 

What can I do?

Mentor
Posts: 8,153
Registered: ‎04-10-2008
0

Re: This library is being used by someone else. Try opening it again later

I assume you have rebooted the machine.  sometimes if you have tried to email from the library this can happen, as the mail program locks a file.  Rebooting usually helps.  

 

Another thing to try is to carefully copy both the .enl file and the .DATA folder together to a new folder location and try to open it from there.  This sometimes "unlocks" the library.  

(long time Endnote user)
New User
Posts: 4
Registered: ‎11-21-2018
0

Re: This library is being used by someone else. Try opening it again later

I also have this issue and moving the library + data folder to another folder has not made a difference. Any other ideas? 

Visitor
Posts: 3
Registered: ‎03-13-2019
0

Re: This library is being used by someone else. Try opening it again later

The same here: this suggestion doesn't fix the problem in EndNote X9. Every time I try to import a reference (.enw file), the message "This library is being used by someone else. Try opening it again later" popos up, and the reference is not uploaded.

 

Are there other suggestions?

Visitor
Posts: 3
Registered: ‎03-13-2019
0

Re: This library is being used by someone else. Try opening it again later

The same here: this suggestion doesn't work in EndNote X9: the message appears every time I try to import a reference (.enw file).

 

Are there other suggestions?

New User
Posts: 1
Registered: ‎03-14-2019
0

Re: This library is being used by someone else. Try opening it again later

I have the exact same problem. I have tried all the suggestions here and none of them work at all. Can the endnote team please give a sulution. This is taking way too much time.
New User
Posts: 2
Registered: ‎03-15-2019
0

Re: This library is being used by someone else. Try opening it again later

Same here after update in 9.1 version in MacosX (10.14.3 and 10.11.6).

It occurs when I drag and drop a pdf document on the Endnote icon in the Dock.

Same if I uninstall and reinstall application.

Same if I use a new empty library.

 

I hope that Clarivate will be responsive to correct this bug !

New User
Posts: 2
Registered: ‎03-15-2019
0

Re: This library is being used by someone else. Try opening it again later

Same here since the 9.1 update in Mac version when I drag a pdf document in the dock icon.

When this bug will be corrected ?

New User
Posts: 2
Registered: ‎03-16-2019
0

Re: This library is being used by someone else. Try opening it again later

I have been having the same problem for the past 48 hours. I deleted the EndNote program and then reinstalled it from my institution. My library opened right back up and I was able to import .ris and .enw. 

User
Posts: 7
Registered: ‎01-25-2018
0

Re: This library is being used by someone else. Try opening it again later

Same issue here with EndNote X9.1 og MacOS 10.14.3. Tried to reinstall the application, it did not help. This is with a fresh and empty library making the program useless.