Trying to remove EnNote CWYW 2016 from Word for Mac

EndNote EndNote General
1

Dear all,

I’m stuck - I’ve uninstalled EndNote 7 from my Mac (don’t need it anymore), and I still keep getting the message (when opening Word) that EndNote CWYW 2016 is not available.

I’ve tried to delete any trace from Endnote in Library, but I still keep getting this annoying message every time I open the Word.

The path that is shown in Templates&Add-ins (/Library/Application Support/Microsoft/Office365/User Content.localized/Startup.localized/Word/EndNote CWYW 2016.bundle) is non-existent.

Basically, I don’t have a subdirectory Office365 in Microsoft sub-folder.

Please help!

Thx.

2

Please contact Technical Support directly

1-800-336-4474 option 4 then 1

or

https://support.clarivate.com/Endnote/s/technicalsupport?language=en_US

We are here to help whenever you run into issues.