Update: have managed to download an install packaged using:
http://www.myendnoteweb.com/Download/EndNoteWeb.dmg
This matches the installation instructions much more accurately, however inside the “Cite while you write” folder, there are only bundles for 2008/2011 versions of word, the 2016 bundle mentioned in troubleshooting documents is missing (see instructions listed in:
http://community.thomsonreuters.com/t5/EndNote-General/Endnote-X7-5-doesn-t-connect-to-Word-2016/td-p/128748
Anybody got any idea where to obtain this bundle from?
Cheers!