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New User
Posts: 1
Registered: ‎09-30-2017
0

Unable to sync with my office computer

This is more of a complaint rather than a question, because I have given up with Endnote online. Endnote alone is great, but your online product is full of problems.

 

I have been unable to sync a home computer with an office computer. Along the way I have watched every YouTube video I could find on the issue and combed these message boards. I have deleted the online library, re-synced it, and had it erase my home library. (Luckily I had saved a backup.)

 

Today I again re-set the online library, reloaded my references from home, then went to the office to try to open the shared library. "There are no libraries shared with this account."

 

Previously I had shared my Endnote libraries via Google Drive, and I am going back to that method.

 

Joseph Graf

American University

New User
Posts: 1
Registered: ‎11-13-2016
0

Re: Unable to sync with my office computer

Anyone please? Have the same issue

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New User
Posts: 3
Registered: ‎04-11-2019
0

Re: Unable to sync with my office computer

Having the same problem now... no answer yet