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Visitor
Posts: 2
Registered: ‎11-22-2012
0

Unable to upgrade to X9.3 for X9.2 on Mac

Hi, I'm running X9.2 and the auto update option tells me I'm running the most recent version.  When I tried to download the X9.3 patch manually the link takes me to a "Salesforce" internal server error page.  I wanted to upgrade to Catalina today but want to wait until I've updated Endnote first.  Any help welcomed!

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Administrator
Posts: 779
Registered: ‎06-04-2008
0

Re: Unable to upgrade to X9.3 for X9.2 on Mac

Please try the following link to download the update.

 

http://download.endnote.com/updates/19.0/EndNoteX933UpdateInstaller.zip

 

If you continue to have issues getting and or installing the update then please contact Technical Support directly:


1-800-336-4474 option 4 then 1

 

or


https://endnote.com/contact/

We are here to help whenever you run into issues.

 

Best Regards,
Tony M.
Clarivate Analytics

Product Specialist
Phone: +1 800 336 4474
clarivate.com
Visit Customer Service – Get Help Now at https://support.clarivate.com for all your support needs.